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The New Pro

The New Pro update provides customers with a modular, future-proofed, flexible solution.

The New Pro

CONXTD

Provide your end users an app to remotely monitor their alarm system and receive notifications on alarms.

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Delivery information

Find out more about when you can expect to receive your orders.

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Status Update


Notification of Planned Maintenance

What:.

Maintenance 1: Admin Server Migration

Maintenance 2: Maintenance work required at one of our data Centres

When: 

Maintenance (Admin Server Migration): Thursday the 28th of September - 17:00 (BST) - 18:00 (BST)

Maintenance ( Data Center Maintenance Work): Tuesday the 3rd of October - 10:00 (BST) - 11:00 (BST)

 Anticipated customer impact:

Maintenance to be carried out (Admin Server Migration): During the maintenance window you may experience issues with site creations, take-on of new devices and access to WebWayWolrd & CONXTD, with access being temporarily impacted during the final stages of the maintenance work.  

Fallckack plans and strategies are in place should an issue arise.

Maintenance to be carried out ( Data Centre Maintenance): There will be no loss of monitoring or alarm delivery during the maintenance window however flood control may be activated as a pre-caution, which may result in the delay of comms trouble/restore events.

 

We will provide an update once all works have been completed. 

 

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Contact Details

Address: 11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ

Email: sales@webwayone.co.uk

Phone Number: +44 (0)1635 231 500