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The New Pro

The New Pro update provides customers with a modular, future-proofed, flexible solution.

The New Pro


Provide your end users an app to remotely monitor their alarm system and receive notifications on alarms.


Delivery information

Find out more about when you can expect to receive your orders.


Status Update

Notification of Planned Maintenance


Maintenance 1: Admin Server Migration

Maintenance 2: Maintenance work required at one of our data Centres


Maintenance (Admin Server Migration): Thursday the 28th of September - 17:00 (BST) - 18:00 (BST)

Maintenance ( Data Center Maintenance Work): Tuesday the 3rd of October - 10:00 (BST) - 11:00 (BST)

 Anticipated customer impact:

Maintenance to be carried out (Admin Server Migration): During the maintenance window you may experience issues with site creations, take-on of new devices and access to WebWayWolrd & CONXTD, with access being temporarily impacted during the final stages of the maintenance work.  

Fallckack plans and strategies are in place should an issue arise.

Maintenance to be carried out ( Data Centre Maintenance): There will be no loss of monitoring or alarm delivery during the maintenance window however flood control may be activated as a pre-caution, which may result in the delay of comms trouble/restore events.


We will provide an update once all works have been completed. 


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Contact Details

Address: 11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ

Email: sales@webwayone.co.uk

Phone Number: +44 (0)1635 231 500