Notification of Planned Maintenance
Maintenance 1: Admin Server Migration
Maintenance 2: Maintenance work required at one of our data Centres
Maintenance (Admin Server Migration): Thursday the 28th of September - 17:00 (BST) - 18:00 (BST)
Maintenance ( Data Center Maintenance Work): Tuesday the 3rd of October - 10:00 (BST) - 11:00 (BST)
Anticipated customer impact:
Maintenance to be carried out (Admin Server Migration): During the maintenance window you may experience issues with site creations, take-on
of new devices and access to WebWayWolrd & CONXTD, with access being temporarily impacted during the final stages of the maintenance work.
Fallckack plans and strategies are in place should an issue arise.
Maintenance to be carried out ( Data Centre Maintenance): There will be no loss of monitoring or alarm delivery during the maintenance
window however flood control may be activated as a pre-caution, which may result in the delay of comms trouble/restore events.
We will provide an update once all works have been completed.