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New Helpdesk Hours

From 3rd September the helpdesk hours are extending to 8:30am - 6pm Monday to Friday for installation support.

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Provide your end users an app to remotely monitor their alarm system and receive notifications on alarms.


Delivery information

Find out more about Delivery details here.

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Status Update

1- Notification of Planned Maintenance


What: EU HOST Data Centre

When: Starting Tuesday 28th May and ending Friday 31st May ( Maintenance Window 4 Days).

Anticipated Customer Impact: There will be no loss of monitoring or alarm delivery during the maintenance window. The partner MCT is capable of maintaining monitoring and alarm delivery.

Identified Risks: Contingency plans are in place in case of problems with internet access to the data centre during the works.






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