WebWayOne is aware of the ongoing global ransomware attack that exploited vulnerabilities in the Microsoft Operating System and caused widespread disruption over the weekend. In response to the attack, WebWayOne would like to reassure all customers that all business and alarm transmission systems remain resilient and have not been affected in any way.
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New Helpdesk Hours
From 3rd September the helpdesk hours are extending to 8:30am - 6pm Monday to Friday for installation support.More details
Provide your end users an app to remotely monitor their alarm system and receive notifications on alarms.GET CONXTD
Find out more about Delivery details here.Find out more
1- Notification of Planned Maintenance
What: EU HOST Data Centre
When: Starting Tuesday 28th May and ending Friday 31st May ( Maintenance Window 4 Days).
Anticipated Customer Impact: There will be no loss of monitoring or alarm delivery during the maintenance window. The partner MCT is capable of maintaining monitoring and alarm delivery.
Identified Risks: Contingency plans are in place in case of problems with internet access to the data centre during the works.