Display off

- SPT has been inside the tamper proof enclosure, “Display
Unlit” mode.
- Tap any button and the display will light up.

If this does not work then - SPT has no power.

All OK

SPT is operational on all paths.

no module

- SPT Radio Module is missing/faulty.
- Call WebWay.

no SIM

- SPT Micro SIM is missing.
- Call WebWay.

no signal

No radio signal is being received from any network on 3G/ EDGE/GPRS.
- Re-position WebWay and/or antenna.
- Purchase a Disc or High Gain antenna from WebWay.

phone fault

- SPT Radio module is in fault.
- Call WebWay.

SIM error

- SPT Micro SIM is in fault.
- Call WebWay.

no PIN

- WebWay supplied SIM has been incorrectly configured.
- Call WebWay.

- Non WebWay SIM requires a PIN and none is configured.
- Call the supplier of the SIM.

PIN error

- WebWay supplied SIM has been incorrectly configured.
- Call WebWay.

- Non WebWay SIM requires a PIN and it is incorrectly configured.
- Call the supplier of the SIM.

not ready

- SPT Radio module is being initialised.
- No action required.

unknown error

- SPT Radio module has received an unidentified/non standard network CME error message from the mobile network.
- Call WebWay.

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